The time it takes to complete your order depends on the customisation options that you have selected and the number of items that you have ordered.
Orders without customisation can usually be dispatched the next working day.
Most orders containing customisations are typically delivered within 7 working days.
All items purchased and completed prior to 2pm are dispatched the same day via DPD next day delivery.
All orders over £99 with a UK delivery address are delivered free of charge. All orders under £99 have a delivery cost of £5.99
All items purchased can be returned within 30 days. All items must be returned in their original condition with their original tags attached where applicable.
Please note this excludes all customised items. Items that have had a custom design applied cannot be returned unless there is an error with the design application on our part, or if the item is faulty.
We accept all major credit and debit cards, paypal and bank transfers.
Most artwork proofing can be done via email.
For embroidery designs we will send you digitised sample via email in PDF format. If you would prefer a physical sewn sample on a fabric swatch sent to you by post please request this and we will send it out to you.
Don’t worry we can still probably help you!
Please contact us by sending us an email or giving us a call, let us know what you need and we will try to help you in any way that we can.