How long does delivery take?
All items purchased and completed prior to 14:00pm are dispatched the same day via a trackable delivery method.
How much does delivery cost?
All orders over £150 with a UK delivery address are delivered free of charge. All orders under £150 have a delivery cost of £3.99
What is your exchange policy?
All items purchased can be returned within 30 days. All items must be returned in their original condition with their original tags attached where applicable.
Please note this excludes all customised items. Items that have had a custom design applied cannot be returned unless there is an error with the design application on our part, or if the item is faulty.
What payment methods do you accept?
We accept all major credit and debit cards.
How do I approve my artwork?
Most artwork proofing can be done via email.
For embroidery designs we will send you digitised sample via email in PDF format. If you would prefer a physical sewn sample on a fabric swatch sent to you by post please request this and we will send it out to you.
I can find what I am looking for on your website?
Don’t worry we can still probably help you!
Please contact us by sending us an email or giving us a call, let us know what you need and we will try to help you in any way that we can.