We strive to ensure that once you have placed your order and we have completed it, that your order gets to you as quickly as possible.
Please see below information on our delivery service.
How will my order be delivered?
We use DPD as our exlusive delivery partner. All orders are sent via a standard delivery service which is trackable and typically delivered within 2 working days.
All orders over £150 are delivered free of charge. Orders under £150 will incur a £5.99 delivery fee.
Once your order has been dispatched you will receive a confirmation email containing your tracking number.
You can track your order on the official DPD website here: https://www.dpd.com/tracking
How long until my order is dispatched?
Orders for plain garments are typically dispatched within 3 working days, however can up to 5 working days depending on the brands contained within the order.
We aim to complete all orders containing customisations within 7 working days.
How many deliveries will my order be sent in?
We usually dispatch all orders together in one delivery under one tracking number.
In the rare event that part of an order has a slightly longer lead time and you would like the completed part of an order delivered quicker, please let us know and we will endeavour to assist you with this request.
UK & Ireland
We cover all mainland postcodes and delivery areas within the UK and Northern Ireland.
Our standard delivery option does not include delivery to the Scottish Highlands, Northern Ireland and Channel Islands/Isle Of Man. Orders with delivery addresses within these location are charged at £20. Please also note that delivery to these locations can also take up to 3 working days.
International Delivery
We deliver to mainland Europe and many other International locations.
Please refer to our International Delivery rates here:
Unfortunately we do not offer a collection option at the moment, however we hope to do so in the very near future.
Do you offer an express delivery option?
Unfortunately we do not offer a an express delivery option at the moment, however we hope to do so in the very near future.
In the event that you have any further questions about our delivery service or your order, please email info@custom-workwear.co.uk or call us on 0203 488 5457.